We, Thermo Scientific, are committed to safeguarding your privacy online and find that the best way to protect the privacy of users of any website controlled and operated by us (the "Site") is to inform you about what information we gather and ensure that you understand and consent to our uses of such information.

Please note that the Site contains content from and links to and from other websites. We are not responsible for the privacy practices or the content of such websites and the information practices of those websites are not covered by this privacy policy.

We set have out below questions we are frequently asked about our privacy policy.

What information do we collect? How do we use it?

When you visit our Site, you do not have to disclose any personal details to us. However, we do offer particular services on the Site which require you to give us some personal details so that we can respond to your requests. These services include:

  • Requesting information about Thermo Scientific' products;
  • Applying for Thermo Scientific' support contracts to support products supplied by Thermo Scientific;
  • Requesting online support;
  • Submitting your software;
  • Requesting product upgrades;
  • Registering for our website;

The personal information we request will consist of contact information, personal details and email and postal addresses. Whenever we collect personal information we make an effort to include a link to this privacy policy on that page.

We do not and will never disclose information about your individual visits to the site or personal data (being data from which you can be identified) to any third parties unless we have your prior consent. We do not sell or rent your personal information to others. We may share non-personal aggregate, or summary, information regarding our customers with advertisers, partners or other third parties.

From time to time we may use the information we collect to notify you about important functionality changes to our websites, new products and services we think you'll find valuable and interesting. If you do not want to receive such mailings, simply send us an Email to webmaster.informatics@thermofisher.com.

Where will the data be stored? How secure is it?

Any information which you provide will be stored on our in-house database which only our employees can access. This, or the dynamics of the Internet may mean that information is sent electronically to servers outside of the country/region where you originally entered the information. In addition, that information may be used, stored and processed outside the country/region where you entered that information. Whenever we handle personal information as described above, regardless of where this occurs, we take steps to ensure that your information is treated securely and in accordance with our Site Terms of Use and this privacy policy.

Unfortunately, no data transmission can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Do we use "Cookies"?

Yes. "Cookies" are small pieces of information that are stored by the browser on a computer's hard drive. There are two types used by our Site; per session cookies and stored cookies.

Per Session Cookies enable the Site to store information you have entered for the duration of a session on the Site. After you have closed your browser, this information is discarded.

Stored Cookies are used by the Site to store non-sensitive information about you on your computer's hard disk for a limited time of not more that 1 year. Our Site never stores this type of Cookie unless you have specifically allowed it to do so.

Your Consent

By using the Site and submitting information, you consent to:

(i) the collection and use of your personal information by us; and

(ii) the transfer of your personal information to countries outside the European Economic Area.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Please therefore check back periodically.

Accuracy of Your Personal Information

You can check the information which we hold on you by emailing us at webmaster.informatics@thermofisher.com. We will send you the information (as held by us) within the appropriate legal time limit and will try to send it within 14 days. In order to keep any information which we hold on you up to date and accurate we will regularly audit it.

Further Information

Questions regarding this privacy policy should be directed to webmaster.informatics@thermofisher.com